Privacy Policy – Hike - Smart Learning App

Effective Date: July 30, 2025

Last Updated: August 16, 2025

Thank you for using Hike Learning App, your smart learning companion. We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.

1. Who Can Use Hike

Hike is intended for students age 12 and above. By using the app, you confirm that:

•You are at least 12 years old

•If under 12, you are under parental guidance.

•You agree to the terms in this Privacy Policy

2. What Information We Collect

To provide you with a personalized and intelligent learning experience, we collect the following data:

Basic Information:

•Full name

•Username and password

•Email address or phone number

•Date of birth

•Student class or grade

•Nationality

•Preferred native language (used for AI translations and personalized voice replies)

App Usage Data:

•Subjects you create

•Notes, folders, study logs, reminders, and exam marks

•Voice questions and optional image uploads for AI Tutor (premium feature)

•Preferences such as translation toggle or UI language

Device and Analytics:

•Device type and operating system

•App version and usage behavior

•Crash logs (for improvement)

Subscription & Payment:

•Premium subscription status

•Payment ID (processed securely via a trusted provider)

•We do not store your credit or debit card details

3. How We Use Your Data

Your data is used to:

•Deliver personalized tutoring via voice and native language

•Store your notes, subjects, marks, and study records

•Respond to your voice and image questions using AI

•Send daily motivation and study reminders

•Help us improve the app and fix bugs

•Manage account authentication and subscription status

We never sell or rent your data to advertisers

4. Data Security

Your privacy is our priority. We use:

•Secure HTTPS connections

•Cloud-level data protection

•Encryption and access controls

Only authorized systems can access your information.

5. Who We Share Data With

We only share limited data with:

•OTP & SMS providers (e.g., Twilio)

•AI model servers (for speech, text, image processing)

•Payment gateways (to manage subscriptions)

All providers are GDPR and industry-compliant. We never sell your data.

6. Your Rights

You can:

•Access or correct your information

•Delete your account permanently

•Ask how your data is stored and used

📧 To make any request, email us at: support@hikelearningapp.com

7. Children’s Privacy

We take special care with young users. If you are under 12, you must use the app with parent or guardian approval.

We do not knowingly collect data from children without parental consent. If discovered, such data will be deleted.

8. Data Retention

We retain your personal data only while your account remains active.

If you delete your account, all your personal information is permanently and immediately removed from our servers.

9. Policy Updates

This Privacy Policy may be updated from time to time. We’ll notify users of major changes within the app or by email.

The latest update date is always shown at the top of this page.

10. Contact Us

If you have questions or concerns about your privacy, please contact us:

📧 Email: support@hikelearningapp.com